Privacy Policy of Alaninau

Last Updated: 2025.10.14

At Alaninau (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website (www.alaninau.com, “the Site”), purchase our wellness and fitness products, or interact with our services (collectively, “our Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information about you to provide, improve, and personalize our Services, and to ensure compliance with legal obligations. The information we collect falls into two categories: Personal Information (information that identifies you individually) and Non-Personal Information (information that does not identify you).

1.1 Personal Information

We may collect Personal Information directly from you when you interact with our Services, such as:

  • Contact details: Name, email address (e.g., the address you use to communicate with us at [email protected]), phone number (if provided), and shipping/billing address (when you make a purchase).
  • Account information: Username, password (encrypted), and preferences (if you create an account on the Site).
  • Purchase and transaction data: Details of products you buy, order history, payment method information (we do not store full credit card details—this is handled by our third-party payment processors, who adhere to their own privacy policies).
  • Communication data: Content of messages you send to us (e.g., feedback, questions, or support requests).

1.2 Non-Personal Information

We may collect Non-Personal Information automatically when you use our Services, such as:

  • Technical data: IP address, browser type and version, operating system, device type, and information about how you access and use the Site (e.g., pages visited, time spent on pages, and links clicked).
  • Aggregated data: Anonymous, statistical data about user behavior (e.g., “50% of users viewed our protein powder page”), which cannot be linked back to you.

2. How We Use Your Information

We use your information only for legitimate purposes that align with our mission to help you succeed in your wellness and fitness journey. Specifically, we may use your information to:

  • Fulfill orders and provide services: Process your purchases, ship products to your address, and send order confirmations or updates.
  • Communicate with you: Respond to your questions, feedback, or support requests via email (at [email protected]) or other channels; send important updates about our Services (e.g., changes to terms or policies).
  • Improve our Services: Analyze user behavior to enhance the Site’s functionality, optimize product offerings, and tailor content to better meet your wellness and fitness needs.
  • Protect our users and business: Detect and prevent fraud, unauthorized access, or other illegal activities; ensure compliance with applicable laws and regulations.
  • Personalize your experience: Recommend products or content based on your preferences (e.g., suggesting a pre-workout supplement if you frequently purchase gym-related items), where you have consented to such personalization.

3. How We Share Your Information

We do not sell, rent, or trade your Personal Information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

  • Third-party service providers: We work with trusted partners to help us operate our Services (e.g., payment processors to handle transactions, shipping companies to deliver orders, email service providers to send communications, and analytics tools to improve the Site). These providers have access to your Personal Information only to perform their tasks on our behalf and are required to protect it and not use it for other purposes.
  • Legal obligations: We may disclose your information if required by law (e.g., in response to a court order, subpoena, or government request) or to protect our rights, property, or the safety of our users or others.
  • Business transfers: If we undergo a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the business transaction (we will notify you of any such transfer and ensure the new entity adheres to this Privacy Policy).

4. How We Protect Your Information

We implement reasonable technical, administrative, and physical security measures to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data (e.g., passwords and payment information) using industry-standard protocols.
  • Secure storage of data on servers with restricted access.
  • Regular reviews and updates to our security practices to address emerging threats.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to minimize risk.

5. Your Rights Regarding Your Information

You have certain rights regarding your Personal Information, subject to applicable laws. These rights may include:

  • Access: Request a copy of the Personal Information we hold about you.
  • Correction: Ask to update or correct inaccurate or incomplete Personal Information.
  • Erasure: Request the deletion of your Personal Information (where we have no legal obligation to retain it).
  • Restriction: Ask us to restrict the use of your Personal Information (e.g., if you dispute its accuracy).
  • Data portability: Request a copy of your Personal Information in a structured, machine-readable format (where applicable).
  • Opt-out: Unsubscribe from non-essential communications (e.g., marketing emails) by following the “unsubscribe” link in the email or contacting us at [email protected].

To exercise any of these rights, please contact us at [email protected] with your request. We will respond to your request within a reasonable timeframe as required by law.

6. Cookies and Similar Technologies

We use cookies (small text files stored on your device) and similar technologies (e.g., web beacons) to enhance your experience on the Site, analyze usage, and personalize content.

  • Necessary cookies: These are required for the Site to function properly (e.g., cookies that remember your cart items during checkout). You cannot disable these cookies without impacting the functionality of the Site.
  • Analytics cookies: These help us understand how users interact with the Site (e.g., which pages are most visited). We use this data to improve the Site’s performance.
  • Marketing cookies: These enable us to send personalized marketing content (if you have consented).

You can manage your cookie preferences through your browser settings (e.g., block or delete cookies). Please note that disabling certain cookies may affect your ability to use all features of the Site.

7. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without parental consent, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make changes, we will revise the “Last Updated” date at the top of this policy and post the updated version on the Site. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us at:

Email: [email protected]

Website: www.alaninau.com